GENERAL TERMS AND CONDITIONS


Terms of Use


These Terms of Use govern your use of our website yellobutton.in (the "Website"). Please read these terms carefully before you use the services. If you do not agree to these Terms of Use you may not use the Services. By using the Services, you signify your acceptance to the Terms of Use and Privacy Policy (being hereby incorporated by reference herein) which takes effect on the date on which you use the Services, and create a legally binding arrangement to abide by the same.

We reserve the right to change the Terms and Conditions and Privacy Policy at any time without notice posting changes on the Website and you shall be liable to update yourself of such changes, if any, by accessing the changes on the Website. You shall, at all times, be responsible for regularly reviewing the Terms of Use and the Privacy Policy and note the changes made on the Website. Your continued usage of the Services after any change is posted constitutes your acceptance of the amended Terms of Use and Privacy Policy.


Acceptance of your Order


Yellowbutton.in is a professional designing & tailoring service provider offering an online platform to any of your unstitched garment or fabric custom stitched to your size.

You can choose from the standard set of designs and patterns from the site when you place your order or let us know your preferred design by uploading the picture while ordering.

You can provide measurements online or can provide us with a sample measurement garment when we collect the material to be stitched at your doorstep. Then material is designed, stitched according to your requisites and measurements provided to us.

After a quality check from our end, the product is delivered back to you along with your sample measurement garment.


Financial Terms


The Services allows you to place stitching service orders and we will, subject to the terms and conditions set out herein, deliver the same to you. The Service charges will be exclusive of any government levies, taxes etc., including service tax if applicable

You understand that any order that you place shall be subject to the restrictions and limitations set out in this Terms of Use including, but not limited to serviceable areas.

We as a general rule treat all stitching service orders as confirmed. However, after the booking of the order we may call you on the number provided to confirm the details of your order. For this purpose you will be required to share your personal information with us, including but not limited to (1) Your full Name (2) Contact Number (3) Address from which the material must be picked up (4) Email Address. It is your responsibility to bring to our attention any incorrect information.

In addition we may contact you to inform and confirm any changes due to availability or unavailability or change in price. The same will be treated as final and you will receive a confirmation email regarding the changes. It is clarified that in the event you are unavailable at the time of confirmation, we have the sole right to cancel the order and provisions of cancellation and refund policy would be applicable.

We currently accept Cash on Delivery for the orders and the same will be claimed as a bill against the name and address provided by you while you placed the order. The stitched outfit would be issued after the cash as mentioned in the invoice is paid to the COD delivery service provider. Yellowbutton.in reserves the right to hold the good till the due amount is fully paid.

In connection with the order you would be required to give customary billing information such as your name, contact number and address. You will receive a bill upon the delivery of the product by the delivery representative.


Order Cancellation


Please click here for more details on our order cancellation.


Alterations


Please click here for more details on our Alterations.


Pricing Policy


  1. All prices shown on the website are in INR and are inclusive of VAT, where applicable. Prices may change and offers may be withdrawn at any time.
  2. Although we try to ensure all our prices displayed on our website are accurate, errors may sometimes occur. If we discover an error in the price of an item you have ordered we will contact you as soon as possible. You will have the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we may treat your order in respect of the incorrectly priced item as cancelled.


Delivery Information


  1. The delivery time is as per the convenience of the customer anytime between 9am – 9pm (IST) on all working days including Sundays. We would like to serve you even on Sundays.
  2. Please click here for more details on our terms and conditions of deadlines & deliveries.


Privacy and Communications


  1. When you place orders online, we collect certain personal and transactional information (eg name, address, email address, credit/debit card details) from you. For details on how we use this information, please read our Security and Privacy Policy.
  2. To fulfill our obligations to you under these terms and conditions we communicate with you by email and by posting notices on the website. You agree to receive communications from us in this way and that said electronic communications satisfy any legal requirement for our Privacy and Communications notifications to be in writing.


TERMS OF SERVICE


If your location falls outside our serviceable zone, you shall not be qualified to avail our services. This shall be informed to you at the time of confirmation of your order booking.

You understand that the delivery time mentioned to you at the time of confirmation of the order is an approximate estimate and may vary. We do not take any responsibility for the delay in the delivery of the order.

Your order will be delivered to the address designated by you at the time of placing the order on our service. We reserve the right to cancel the order in the event of change of delivery location which has not been communicated or validated by our team. You shall not be entitled for any refund for the same. Delivery in the event of change of the address will be at our sole discretion.

You shall be responsible to provide adequate directions, information, authorizations to accept the delivery. In the event of failure to accept delivery or failure to deliver within the estimated time due to inadequate instructions, information or authorizations then such goods shall be deemed to have been delivered to you and all risk and responsibility in relation to the same shall pass to you. Our decision in relation to this is final and binding.

Our liability ends once the end product has been delivered to you.

No refunds are offered against products that are delivered unless that an error that is directly attributable to us has occured during our service.

We strive to provide the most accurate and clear information possible on our services. In the event of an error, we may, at our sole discretion contact you with further information.

If you use the Services, you do the same at your own risk.

Free alterations post delivering the stitched products to you will be carried out if the request comes within 3 days of the date of delivery. If the request comes after 3 days of the date of delivery, Rs. 300 will be charged as a fee.

All alterations post delivery of the product would need a minimum of 7 working day and it may exceed depending upon the requirements and specifications.


TERMS AND CONDITIONS OF ORDER PLACEMENT, ORDER CHANGES AND FIT GUARANTEE



Order Cancellation


It is understood that an order, once it has been submitted and subsequently processed, cannot be cancelled upon commencement of the tailoring process. Should it under some circumstances, be agreed by the Service provider (yellowbutton.in) to cancel an order, cancellation charges of Rs. 50, together with any outstanding charges for costs incurred by the supplier, would be deducted collected from the customer.


Request for Change


Any changes must be made to an order within 24 hours of placing the order; making a change within 24 hours of placing the order does not guarantee that a change can be made. Yellowbutton.in will, where possible, endeavor to make changes. All changes to an order, once the order has been processed and where a change remains possible in charges associated with that change, be it changes to colors, fabrics, styles, sizes or any other aspect.


Fit Guarantee


All customers who are measured by our designated tailor receive a fit guarantee for Rs.50 and fittings with the completed garment for any tweaks that are required. The fit guarantee entitles alterations to an order up to 2 months after time of collection. Any alterations desired after 2 months from time of collection will carry alterations fees. Customers measuring themselves online may purchase a retrospective fit guarantee where required for Rs. 100 up to 2 months after taking delivery of their order. The retrospective fit guarantee operates in the same manner as the fit guarantee when the Customer is measured by a yellowbutton.in authorized tailor.


TERMS AND CONDITIONS OF DEADLINES AND DELIVERIES.


While turnaround of an order is indicated as seven working date, it is understood that the company will try to keep as close to the scheduled estimated dispatch date as possible.

Whilst every reasonable effort shall be made to keep any delivery date, time of delivery shall not be of the essence and Yellowbutton.in shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.

Delivery of the goods shall be made at the discretion of yellowbutton.in either at the our premises or at an address notified by the customer. The Customer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

Any guarantees or representations made as to delivery times are limited to city of Hyderabad, Telangana and subject to any delays resulting from postal delays or force majeure (including Acts of God, Acts of War or Acts of Terrorism) for which we will not be responsible. The supplier will not be responsible for such delays resulting from situations within the recipient's control, such as recipient not being available to accept delivery, or incorrect delivery details supplied. A delay does not include any alterations that are requested by the Customer.


TERMS AND CONDITIONS OF ALTERATIONS.


If you like our product please return to us with another order, if you are not happy you can still return to us to only make it better.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.


Alterations in Measurements


If the product is not stitched as per the measurement form filled at the time of taking an order you can call us or fill in the form and we will make the necessary changes. In case the alterations cannot be made to suit the measurement form, this product will be serviced free of cost and your monies for the stitching of this specific product will be return, if already paid.

If the product is stitched as per the measurements form filled at the time of taking an order for which you can think can be altered to give you the perfect look, we will be happy to alter the size at no additional cost, however any other alterations in design will be charged. Any such changes are subject to possibility of performing the activity, the final decision will be with our tailors.

Any alterations should be informed to us not more than 2 days from the day of delivery.


Alterations in Design


If the product is not stitched as per the design suggested at the time of taking an order you can call us or fill in the form and we will make the necessary changes. In case the alterations cannot be made to suit the suggested design, this product will be serviced free of cost and your monies for the stitching of this specific product will be return, if already paid.

If the product is stitched as per the suggested designed shared at the time of taking an order for which you can think can be altered to give you the perfect look, we will be happy to alter the size at no additional cost, however any other alterations in design will be charged. Any such changes are subject to possibility of performing the activity, the final decision will be with our tailors.

Any alterations should be informed to us not more than 2 days from the day of delivery

All returns should be informed to us through our website www.yellowbutton.in or by calling us on our customer care number.


Disclaimers


The services may be under constant upgrades, and some functions and features may not be fully operational.

Due to the vagaries that can occur in the electronic distribution of information and due to the limitations inherent in providing information obtained from multiple sources, there may be delays, omissions, or inaccuracies in the content provided on the services or delay or errors in functionality of the services. As a result, we do not represent that the information posted is correct in every case.

While the materials provided on the services were prepared to provide accurate information regarding the subject discussed, the information contained in these materials is being made available with the understanding that we make no guarantees, representations or warranties whatsoever, whether expressed or implied, with respect to professional qualifications, expertise, quality of work or other information herein. Further, we do not, in any way, endorse any service offered or described herein. In no event shall we be liable to you or any third party for any decision made or action taken in reliance on such information.

The information provided here under is provided "as is". We and / or our employees make no warranty or representation regarding the timeliness, content, sequence, accuracy, effectiveness or completeness of any information or data furnished here under or that the information or data provided here under may be relied upon. Multiple responses may usually be made available from different sources and it is left to the judgement of users based on their specific circumstances to use, adapt, modify or alter suggestions or use them in conjunction with any other sources they may have, thereby absolving us as well as our consultants, business associates, affiliates, business partners and employees from any kind of professional liability.

We shall not be liable to you or anyone else for any losses or injury arising out of or relating to the information provided on the services. In no event will we or our employees, affiliates, authors or agents be liable to you or any third party for any decision made or action taken by your reliance on the content contained herein.

In no event will we be liable for any damages (including, without limitation, direct, indirect, incidental, special, consequential or exemplary damages, damages arising from personal injury/wrongful death, and damages resulting from lost profits, lost data or business interruption), resulting from any services provided by any third party or vendor accessed through the services, whether based on warranty, contract, tort, or any other legal theory and whether or not we are advised of the possibility of such damages.


CONTACT INFORMATION


Questions about the Terms of Service should be sent to us at info@yellowbutton.in.